Frequently Asked Questions (FAQ)
How does the delivery man know the code to unlock Jeffrie?
If empty...we suggest you leave Jeffrie unlocked for your delivery person. To prevent sharing your secure combo, just leave Jeffrie unlocked. However, if you chose to lock Jeffrie, share your secure combo with the carrier in the delivery instructions available through the carrier’s site. Jeffrie’s package tracking app also connects to your specific carrier’s delivery API and automatically communicates delivery instructions (but NOT your secure combo) to your delivery person’s PDA.
Can someone break in or burn the Jeffrie?
Jeffrie is anti-theft and tamper-proof. But most importantly Jeffrie comes with a 100% insurance policy. For any reason if your Jeffrie is broken into or stolen, we will replace your Jeffrie for free. Just contact us at firstname.lastname@example.org
Will Jeffrie harm my door? Do I need to attach or stick anything to my door?
Jeffrie will not harm your door and requires no installation. Jeffrie’s hanging hooks are thinly coated to prevent damage to your door and hangs over your exterior door requiring no installation of mounts, brackets or anything.
What can Jeffrie hold?
Jeffrie can hold up to 70 lbs** in weight such as packages/parcels. Jeffrie is also insulated with FDA approved food safe material for fresh and frozen items, think of a large soft lunch bag. Jeffrie also has a clothes hanger ring for dry cleaning/laundry. As a summary Jeffrie can hold a variety of the things you get delivered to your home on a daily basis including: packages/parcels, groceries and dry cleaning.
Do I have to keep Jeffrie out all the time? What if my roommates don’t like Jeffrie hanging on our shared door?
Although Jeffrie is weather-resistant from outside moisture and UV exposure Jeffrie does not have to hang on your door all the time. Also take note of Jeffrie’s design, he is collapsible and folds in the size of a small carry-on bag. When not using Jeffrie just put him in the coat closet or out of the way until your are expecting a delivery.
What if I forget to hang Jeffrie before I leave the house?
Use the Jeffrie Package Tracking App to contact the carrier to leave delivery instructions to prevent theft, reschedule delivery or hold for pick up.
Will Jeffrie look good with the decor of my home?
Jeffrie is made of high quality material similarly used in outdoor furniture. Jeffrie’s design is meant to compliment any exterior front door aesthetic. Also remember Jeffrie is removable so when not in use just put him away.
Can Jeffrie be stolen?
Jeffrie is anti-theft and tamper-proof. But most importantly Jeffrie comes with a 100% insurance policy. For any reason if your Jeffrie is broken into or stolen, we will replace your Jeffrie for free. Just contact us at email@example.com
What does the cost of Jeffrie ($149) include?
Jeffrie comes with an anti-theft and lockable compartment for home deliveries, a package tracking app with consolidated tracking information and the Jeffrie 100% insurance policy. For any reason if your Jeffrie is broken into or stolen, we will replace your Jeffrie for free. Just contact us at firstname.lastname@example.org
Why is the product named Jeffrie?
We named Jeffrie in a brainstorming session the morning after binge watching the Fresh Prince of Bel-Air. Jeffrie, Jeffrey or Geoffrey...depending on your accent, was the hilarious butler on the show. Although wickedly cynical and famous for his one liners, he was always there for the family when they need him.We thought...who wouldn’t want a Geoffrey? Your own personal butler or doorman. That’s how we came up with Jeffrie, The Modern Doorman!
Why Jeffrie? How does it compare to your competitors?
Jeffrie is the most affordable solution to provide security and convenience when it comes to protecting your packages. See how we compare (link to comparison chart)